I think the Wolves are better (and I think Kahn is better) at communicating with the fanbase in general than at any point in the McHale era. It's markedly improved but I think the Wolves still could improve on their fan relations experience..wouldn't hurt to have a fan advisory board (I'm sure they talk to the long timers of the STH group from time to time but I don't know if they are wining/dining a number of them as a group to get honest feedback on a regular/consistent basis.
They may very well do it informally...
Inching back towards the wagon...slowly...